Hi
Please let me know if you would be interested in the below mentioned position:
Please send resumes to santoshraj@addonusa.com
SQL BI Consultant
Rosemont IL
6 months with extensions possible
important is oracle/pl/sql, BI and experience with some type of reporting.
Must have worked in a support role.
Data Warehouse and Business Intelligence Concepts
SQL
Oracle PL/SQL
Unix scripting
OBI Reporting (troubleshooting/debugging dashboards and reports, admin)
Note : This position is 3 shifts and an on call rotation
2 weeks on 1st
2 weeks on 2nd
2 weeks on 3rd
Job description:
To provide technical support with day-to-day management of incident, problem, knowledge and change management for assigned applications and technologies. Provide technical support in the research and analysis of application stability improvements, requests and problems for internal users and external customers and vendors (Users); to provide assistance, advice, problem solving, and technical information to Users regarding the use of software applications; to act as liaison with Users regarding the status of their issues and requests.
Responsibilities:
Respond to User inquiries and incidents within service level agreements deliver on SLA objectives
Resolution of complex application and technical issues including problems related to enterprise networks, servers and workstations
Configure software packages; design, code, and test program modules that meet design specifications as required; update code to address defects and small change requests or enhancements
Identify solutions or work around open issues/problems
Work directly with end users, IT staff or 3rd party technology staff to resolve issues
Track, monitor and report progress of assignments; update HPSM activity logs in a timely manner; document and track case histories, issues, and action steps taken; timely follow-up on open issues, communicating status and setting resolution expectations with users and management
Escalate issues according to established communications guidelines and checklists
Improve support policies and procedures documentation; create/update system and application documentation as required
Perform post-installation system review and ongoing support.
Maintain, tune and repair applications in a proactive manner in order to keep them performing according to technical and functional specifications; performing preventive activities
Deliver on SLA objectives
Ensure compliancy with policies, standards, and software licensing
Specific duties:
Support of data warehouse data integrity
Support of ETL processing
Support of Reporting (OBI)
Research reporting discrepancies
Application Support and Maintenance
Weekday, evening and weekend support (as needed)
Thanks & Regards...
Santosh Raj
Sr. Technical Recruiter
ADDON TECHNOLOGIES
Phone: 734-956-4737 X 205|| Fax: 734-418-2603
santoshraj@addonusa.com || santhoshraj54
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