Reply at: sudhir.sehgal@idctechnologies.com
Hi,
Hope you are doing great!
Kindly find the below requirement and let me know your availability and interest ASAP.
Job Description: Job title: IVR Business Analyst
Location: St Louis (MO)
Contract duration (in months) 6
Job Details:
Must Have Skills (Top 2 technical skills only)
1. Good knowledge of IVR Technologies, Avaya Experience Portal, Nuance Speech Engine, Java, J2EE, Web-services
2. Translating Business requirement to IT / Technical requirements
Nice to have skills (Top 2 only)
1. Working with Business owners, developers and IT Team to collect the requirements
2. Work with IT Team to understand technical aspect of the system
3. Writing formal functional and non-functional requirement specifications
4. Telecom and Cable domain preferred
5. Experience in various billing systems
6. Database knowledge – Oracle, RDBMS
7. Good oral and written communication.
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