Position Background:
JFS provides health and human services to Ohioans based upon established cases in the Client Registry Information System-Enhanced (CRIS-E), the Support Enforcement Tracking System (SETS) and the Statewide Automated Child Welfare Information System (SACWIS) also known as the Child Support and Child Welfare systems.
When a client's benefits in one of these systems change, they are sent a written notification. If the client does not agree with the action that is described in the notification, the client has a right to file an appeal for a State Hearing.
These State Hearings are conducted by JFS' the Agency's Bureau of State Hearings (BSH). BSH's responsibilities are:
· Track each hearing request as a case;
· Schedule a hearing with a state hearing officer, the client and any representation of the client (attorney, third party, etc.);
· Hold a hearing with the client and representative(s);
· Render a decision based on the hearing and any materials presented during the case;
· Notify client and third party representatives of the decision;
· Update the legacy CRIS-E, SETS and SACWIS systems with dates of notices and actions taken;
· Provide the client an opportunity to file a second appeal called the administrative appeal:
· Generate federal reports to track progress as relates to the federal and state compliance business rules;
· Generate state metrics reports on case progress;
· Retain records (images, documents, audio hearing files etc.);
Overview of the Project's Scope of Work
The scope of this project will consist of augmenting State technical staff engaged in the design, development and implementation of a web-based Hearing and Appeals Tracking Case Management System (HATS). The general scope of services to be augmented include: requirements analysis, general/detailed system design, workflow programming and component construction, system integration, data migration-conversion, unit testing, software deployment and help screen/training documentation.
Technology Environment Being Utilized:
• Filenet Workplace 5.1
• Kofax 9
• Oracle 11G
• IMS
• Crystal 11
• MQ Series
• Websphere 7.5 or higher
• Java 6
• JSF 1.2
• Spring Frame Work 3.1.2
• Hibernate 4.1.7
• Erwin 7
• Control-M
• Dimensions / PVCS
• RoboHelp v6x +
SME/Business Process Analyst for a development track, clarifying and documenting specifications and decisions for the track. Main Publisher, Editor and version manager of all system specifications and documentation developed for the application. System test liaison for the development track and overall application, maintaining testing results decisions, correcting and final outcomes. Will provide analysis, programming, migration and documentation services to the Web and Business Solutions section of the Office of Information Services.
| Skill Required / Desired | TOTAL YEARS EXPERIENCE | LAST YEAR USED |
| Experience as a hands on detailed Technical Writer/Business Analyst. Required 7 Years |
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| Experience documenting technical and user meeting minutes, meeting outcomes/decisions, outstanding issues Required 7 Years |
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| Experience documenting Project Scope, System Concept Analysis Document, System Requirements and Detailed Design Specifications Required 7 Years |
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| 1a. Experience documenting and maintain Detailed System Designs, Team/User sign-off documents, Deliverables Acceptance Documents.. Required |
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| 1b. .. tracking programming defects, corrections and technical/end user meeting minutes, decisions made, outstanding issues, with follow-up. Required 7 Years |
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| Experience maintaining programming bug/issues log, change requests, software change log Required 7 Years |
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| Experience developing, documenting and maintaining General System and Detailed Technical Design Documents and Templates Required 7 Years |
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| Experience creating User and Training manuals and materials Required 3 Years |
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| Proficient in Microsoft Office 2010 products (e.g., Word, Excel, Visio, Project) Required 2 Years |
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| Possess excellent written and oral communication skills Required |
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| Experience developing and maintaining Architecture Diagrams Desired 2 Years |
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| Experience With RoboHelp v6 or higher Desired 2 Years |
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| Experience using Clarity, HP Quality Center to track, documentation, requirements, risks and status/outcomes Desired 2 Years |
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| Prior experience with ODJFS or other State of Ohio Agencies Desired |
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Regards
Ram
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