A new Job, ID: 277364 was added at eJobsVille.com - For the Best Tech Jobs in Town
Title: NEED Business Analyst Lead @ Hartford, Connecticut posted on 2014-11-04 15:59:41
Job Description:Job Description:
Consultant will work with various business process work areas, such as claims, benefits, membership, health management, to develop a Business Process toolkit (SIPOC, Swim Lanes, process workflows and user stories). Consultant will be the primary developer of user stories and gather requirements from client SMEs; consultant will oversee development of user stories into test cases and application configuration, supporting testing effort to ensure functionality is represented in the application.
Job Requirements: Job Level Specific Duties
• Provides end user support for a specific application and translates those needs for developing test plans while learning about the application and customer.
• Participates in application implementations and tests end user processes.
• Runs reports in response to client inquiries.
• Assists with the creation of presentations and other materials for end user training.
• Interacts with clients, both internal and external, to supply information.
• Develops customized queries and reports utilizing basic table matrices.
• Analyzes business and user needs, documenting requirements with minimal guidance of a senior associate.
• Logs and tracks problems / work tickets with external product vendors or support organizations.
Typical Years of Experience
• Typically requires 3-5 years relevant experience.
Minimum Education and Certifications
• Undergraduate degree or equivalent combination of education and work experience.
Skills
• Knowledge of system development methodology, project management and system architecture. Demonstrated analytical / problem solving skills.
• Ability to consider IT and business challenges.
• Solid influencing and communication skills. Ability to translate between non-technical business users and technical IT resources. Strong client service attitude.
• Organizational and time management skills.
Physical Requirements/ Working Conditions
• Ability to physically perform general office requirements.
• Must be able to perform essential responsibilities with or without reasonable accommodations.
• Significant travel including overnight domestic or international trips may be required.
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