TS Network & Security
Houston, TX
Long term
MAIN RESPONSIBILITIES AND ACTIVITIES
Experience:
§ 5-7 Years of relevant IT Experience
§ At least 3-4 years of Network Operations experience
Basic Qualification:
§ Bachelor's Degree in Engineering
§ Diploma
Certifications:
§ CCNA / CCSA
§ SNPA
§ CCNP / CCSP
Availability:
§ Willingness to work in 24/7 – Shift based.
Network Operations - Service Deliverables
The service consists of monitoring, troubleshooting, problem resolution, and system administration services for voice and/or data networks. Networking devices components and parameters are monitored on a proactive basis. Telecom links are managed in addition to the devices through coordination with various telecom vendors.
Roles & Responsibilities:
The purpose of this role is to provide technical support in order to ensure a high degree of Customer Satisfaction through SLA & Process Compliance. The emphasis would be on skills like
§ Proactive Metrics and Improvement
§ Excellent Technical Solution Engineering
§ Customer sensitivity and Rapid Response
§ Proactive and Clear Communication
§ Quality & Process Compliance
Technology Knowledge Areas -
§ Firewalls
§ Proxy Server
§ Load Balancer
§ VPN
§ Operating Systems – Windows, Linux and Solaris
§ Layer 2 - 3 Switching & Routing
§ WAN Topologies and Equipment's
§ Firewalls, VPN, IDS & IPS
§ Authentication
§ Product awareness & Third Party Tools
§ VOIP
Technology Experience
§ Hands-on experience in implementation, troubleshooting & administration of Firewalls – Checkpoint / ASA / Netscreen
§ Hands-on experience in troubleshooting on proxy servers like Squid or Bluecoat
§ F5 LTM/GTM expertise is added advantage.
§ Troubleshooting skills or Good knowledge on Load Balancer (Big IP F5)
§ Good knowledge of Tunneling Protocols (IPSEC / GRE)
§ Strong in multiple OS - Win2K/ Solaris/Linux
§ Managing and Troubleshooting of Load Balancers.
§ Hands-on experience in implementation, troubleshooting & administration of Cisco 6500/5500/4000 series & below and Checkpoint/Nokia firewalls
§ Hands-on experience in implementation, troubleshooting & administration of Cisco Routers (OSPF, BGP, Route Distribution)
§ Strong in multiple OS - NT/Win2K/ Solaris/Linux
§ Capacity Planning & Performance Management related Engineering design capability
§ Telco Understanding & Problem resolution management
§ Understanding of any ticket driven process.
§ Performance Management & Optimization
Soft Skills
Excellent Written & Verbal Communication
Excellent Analytical & Virtual troubleshooting skills
Preferred Skills
§ MCSE
§ ITIL/Process Exposure
Regards,
Teja
Key Business Solutions, Inc.
|| Email: teja@keybusinessglobal.com || Office: 916 646 2080 Ext 213 || Fax: 916 646 2081
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