wwwLathaHR.com Urgent Need // Oracle/Right Now CX Consultant // Milpitas, CA

Hi ,

Hope you are doing good !!

Please go though the requirement an let me know if you are Comfortable or not ASAP..

 

We have an urgent requirement as follows:

Please respond with Update resume for vijay.d@avanitechsolutions.com

 

Role: Oracle/Right Now CX Consultant

Location: Milpitas-CA

Duration: 6-12 months

 

Key points for candidate sourcing:

·         Optional/Good to have:  Technical experience in configuring Oracle/RightNow CX components

·         Mandatory:   Languages (C#.NET, C++, Apex, JAVA, SOAP APIs, REST APIs etc…)

·         Mandatory:   Oracle Service Cloud Connect (Common Object Model, PHP, SOAP, REST)

·         Mandatory:   Web technology skills (HTML5, XML, AJAX, PHP, JavaScript, CSS, etc…) a plus

 

Knowledge, Skill and Ability Required:

·         3-5 years of Cloud CRM solution expert knowledge / experience (Oracle/RightNow CX) especially in the Chat, Knowledge Base, Email and Incident Management

·         Experience in implementing application solutions (all phases: Scoping, Development, Testing, Training & Production deployment)

·         Contact Center experience

·         Must be able to lead in a team environment with strong analysis and troubleshooting skills.

·         Experience in identifying, analyzing and documenting Business Requirements

·         Experience in establishing business process workflows in regards to Public / Agent facing UI.

·         Technical experience in configuring Oracle/RightNow CX components

·         Languages (C#.NET, C++, Apex, JAVA, SOAP APIs, REST APIs etc…)

·         Oracle Service Cloud Connect (Common Object Model, PHP, SOAP, REST)

·         Web technology skills (HTML5, XML, AJAX, PHP, JavaScript, CSS, etc…) a plus

·         Requires Master's degree in Computer Science, Business Information Systems, or a degree in a related field with experience of five+ years in Contact Center Services – Business Management / IT solutions.

·         Excellent communication skills (verbal/written) is required.

 

Thanks & Regards 

Vijender D | IT Recruiter

​Mobile: +1-585-643-1768 | Fax: +1- 585-285-4133 

​email: vijay.d@avanitechsolutions.com  | website: www.avanitechsolutions.com​​

Yahoo: vijjuvijay48 | Gtalk: vijjuvijay48

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