We have 2 more position for OSM project (4 days working) at Charter.
Please have below note while searching profiles:
They should have some provisioning experience in supporting and using tools like sigma and/or OSM. Doesn't have to be highly technical but if they are technical then confirm that they are fine for support analyst role.
Candidate will be working only 4 days- Friday to Monday including weekend
Support provisioning analyst- OSM
St Louis, MO
Long term contract
Description:
· Candidate should have provisioning experience in supporting and using tools like sigma and/or OSM
· Work with telecom providers to get quotes and order new voice and data circuits
- Keep track of and coordinate contract renewals for global telecom services
- Work alongside Professional Services team in new implementations
· Document service request changes an processes
· Provide project management of service requests through customer interaction and internal/external resources
· Test, maintain, monitor, and troubleshoot end user problems in order to deliver required service levels
Experience:
· Must be comfortable for Support provisioning analyst role.
· Must have some provisioning experience in supporting and using tools like Sigma or OSM.
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