Monday 30 December 2013

wwwLathaHR.com Direct Client : SQL BI Developer

Hi

 

Please let me know if you would be interested in the below mentioned position:

Please send resumes to santoshraj@addonusa.com

 

 

SQL BI Consultant

Rosemont IL

6 months with extensions possible

 

important is oracle/pl/sql, BI and experience with some type of reporting.

Must have worked in a support role.

 

Data Warehouse and Business Intelligence Concepts

SQL

Oracle PL/SQL

Unix scripting

OBI Reporting (troubleshooting/debugging dashboards and reports, admin)

 

 

Note : This position is 3 shifts and an on call rotation

 

2 weeks on 1st

2 weeks on 2nd

2 weeks on 3rd

 

Job description:

To provide technical support with day-to-day management of incident, problem, knowledge and change management for assigned applications and technologies. Provide technical support in the research and analysis of application stability improvements, requests and problems for internal users and external customers and vendors (Users); to provide assistance, advice, problem solving, and technical information to Users regarding the use of software applications; to act as liaison with Users regarding the status of their issues and requests.

 

Responsibilities:

Respond to User inquiries and incidents within service level agreements deliver on SLA objectives

Resolution of complex application and technical issues including problems related to enterprise networks, servers and workstations

Configure software packages; design, code, and test program modules that meet design specifications as required; update code to address defects and small change requests or enhancements

Identify solutions or work around open issues/problems

Work directly with end users, IT staff or 3rd party technology staff to resolve issues

Track, monitor and report progress of assignments; update HPSM activity logs in a timely manner; document and track case histories, issues, and action steps taken; timely follow-up on open issues, communicating status and setting resolution expectations with users and management

Escalate issues according to established communications guidelines and checklists

Improve support policies and procedures documentation; create/update system and application documentation as required

Perform post-installation system review and ongoing support.

Maintain, tune and repair applications in a proactive manner in order to keep them performing according to technical and functional specifications; performing preventive activities

Deliver on SLA objectives

Ensure compliancy with policies, standards, and software licensing

 

Specific duties:

Support of data warehouse data integrity

Support of ETL processing

Support of Reporting (OBI)

Research reporting discrepancies

Application Support and Maintenance

Weekday, evening and weekend support (as needed)

 

 

Thanks & Regards...

Santosh Raj

Sr. Technical Recruiter

ADDON TECHNOLOGIES

Phone: 734-956-4737 X 205|| Fax: 734-418-2603

santoshraj@addonusa.com || icon-gtalk santhoshraj54

www.addonusa.com

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