Hello,
Hope you are doing great..........
We have an urgent below " BMC / BSM Admin " position with one of our client for 12+Months contract at Calvert, Alabama if you are interested please share your updated resume along with contact details to krishna_golla@aesinc.us.com
Job Title : BMC / BSM Admin
Location : Calvert, Alabama
duration : 12+Months
Primaryskills:
BMC Monitoring(Mandatory)
Job descrption:
As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management. Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management. Drives day to day operations and work plan allocation/management. Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stake holders. Take corrective actions based on the customer satisfaction surveys. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects
Thanks & Regards
Krishna Golla
Agile Enterprise Solutions, Inc
Ph: 972-453-1351
Email : krishna_golla@aesinc.us.com || www.aesinc.us.com
Agile Enterprise Solutions Inc || "Ensuring Client's Success"||
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