Dear Partner,
Please find the below requirement with our client in CA
Title : Telephony Automation Tester
Location : Torrance CA
Duration : 6 Months contract
Skills
· Dialer response on managed /predictive dialing (QA)
· Comparison Genesys dialer with respect to TFS business needs with Current Dialer (QA)
· Dialer Load testing (QA)
· Dialer Blend QA testing
· Dialer Business strategy to maximize contact(QA)
· Dialer Blend (QA)
· Dialer Response on Virtual/Tone detection/agent Detection/Compatibility with current environment and Roadmap
· NICE Recording
· NICE SIP recording QA
· Voice/Screen Quality (QA)
· Load/Capacity testing (QA)
Best Regards,
John V
Sr Technical Recruiter
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Phone : 609 557 7440
email:- john.v@ctsit.com
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