wwwLathaHR.com Required::: Help Desk Support || Albany, NY || 2 years...

Dear Associates,

Hope you are doing great!

Please reply to recruiter17@exatechinc.com 

This is Ali Ahmed from Exatech Inc.We have an immediate need for below mention requirement, if you feel that you are a perfect match to this requirement, please forward your most updated resume along with the best time and number to carry out further discussions. 

Looking forward to hear from you...

Role: Help Desk Support

Location: Albany, NY

Duration: 2 years

Rate: DOE

Mandatory Requirements:

Responsible for on-site installing, maintaining, repairing and supporting Unisys and multi-vendor systems that include hardware, software, and networking products as well as operating systems. Typically possess a minimum of 36 months of experience.

Desired Requirements:

·         At least 36 months contiguous experience providing technical support for network printers, workstations, servers and other network devices in a large enterprise environment (over 30,000 users), including a variety of 

      vendor specific equipment.

·         At least 36 months contiguous experience supporting MS Office products on a large scale environment serving over 30,000 users.

·         At least 36 months contiguous experience in providing outstanding telephone technical support to over 30,000 users in a large scale environment.

·         At least 36 months contiguous experience using MS Active Directory and installing imaging software on a large variety of vendor specific devices.

·         At least 36 months contiguous experience in supporting VOIP technology for a large scale environment (over 30,000 users)

·         At least 36 months contiguous experience in installing and maintaining new and redeployed hardware in remote locations.

·         At least 36 months contiguous experience in the assessment of hardware devices to determine its future uses and/or begin and follow through with the proper surplus process.

·         At least 36 months contiguous experience in the use of management systems such as SCCM tools and HP Service Now, including but not limited to; updating, opening, and closing tickets in a timely fashion.

Regards

Ali Ahmed

Exatech Inc

4758 Forest Ridge Dr

Mason OH 45040

Phone: 513-433-5531

Email: recruiter17@exatechinc.com   

Web: www.exatechinc.com

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