Hi,
Hope you are doing great.
Kindly find the below requirement and please send me your updated profile to rita@technotalent.com
Rate: Market Rate
Location : Minneapolis, MN
| Telecom Expense Manager |
| Job Description |
| To provide all circuit and service provisioning, audit, payment, inventory management, and end user support for all wireline and wireless telecommunications services. The position is responsible for the proper alignment of the provider capabilities and services with the needs of customer, overall performance of the provider, and total satisfaction of the end user community. Specifically, the Telecom Expense Manager will be responsible for: |
| · Customer alignment |
| · Process management |
| · Supplier performance |
| o Provisioning/Follow through |
| o Bill audit |
| o Inventory management |
| o Wireless portal |
| · Technology integration performance |
| · Continuous improvements |
| · Customer satisfaction |
| Capturing data from data and voice telecommunications carriers and related vendors, including: |
| · Sorting carrier documentation into pre-assigned categories, |
| · Scanning and digitizing data, |
| · Loading data and translating images (e.g., utilizing advanced optical character recognition technologies) to analyze-able information, and |
| · Providing electronic reports of index-able data, |
| Validating the content of invoices by rule sets set according to Customer Standards and industry best practices, |
| Allocating charges to accounts, sub-accounts, phone numbers, employees, locations, and line items, all pursuant to Customer chargeback requirements, |
| Integrating with Customer's accounts payables systems, as approved by Customer, to implement payment of Customer approved bills, |
| Providing an extensive array of standard and customized reports on all aspects of data collected through the telecom expense management tools and processes, |
| Managing disputes pursuant to Customer Standards and creating a secure, online site for Customer to initiate and manage all disputes, |
| Providing capability for Customer to place circuit orders for a wide variety of telecom services, including status tracking and reporting capabilities for Authorized Users, and |
| Maintaining all inventory information online and making all inventory available through automated feeds to Customer or Provider managed systems, all as directed by Customer. |
| Qualifications |
| Knowledge/Skills/Abilities |
| Bachelor's Degree in Business, Engineering or related field; |
| Three to five years supporting corporate programs and respective end users through process and technology |
| Three to five years' experience in telecommunications or related field preferred |
| Required Experience |
| Possess and demonstrate excellent organizational, interpersonal, facilitation, oral and written communication skills. |
| Ability to work under minimal supervision, independently and/or as a member of a project team. |
| Ability to multitask and to prioritize workload under tight deadlines in a fast-paced environment. |
| Must be detailed oriented – with strong attention to accuracy and problem solving. "Following-up until resolved" skills are a must. |
| Skills in Microsoft office (Word, Excel, PowerPoint, Outlook, etc.) |
| An influencer with excellent oral and written communication skills when dealing with customers, team members, and suppliers |
Thanks & Regards,
Rita
TechnoTalent Software Solutions
707 Alexander Rd. 208, Princeton, NJ 08540
609 - 269 - 2999
Gtalk/Yahoo IM: recruiter.us123
E-mail me if I am not reachable over phone.
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