wwwLathaHR.com Direct Client: Jr. Linux Support Engineer (MA, 6+ Months)

Dear Partner,

Hope you are doing great!
Please find the requirement below and let me know if you have any candidates for the following position.
Please add diya@idctechnologies.com to your Hot Mailing List.
Please add my GTalk ID: 31diya

Location: Waltham, MA

Duration: 6 months initially, extensible to 1 year and more.

 

 

Responsibilities 

• Be part of the 24x7 Tier 2 support team working in shifts. Initial requirement is to support evening and night shifts
• Provide the first line of defense for field issues. Run the basic problem isolation drill and escalate the issue to T3 if required
• Act as the coordinator during the process of troubleshooting. Maintain a conference bridge, remote connectivity where T3 support can gather more information
• Facilitate the gathering of requested information to T3 support, or vendors

Skills:

• BS in Computer Science or equivalent preferred
• Relevant industry experience (7+ years)
• Excellent interpersonal and communication skills with positive attitude
• Current experience in supporting mission critical telecom applications with 100% uptime
• Should have worked with blade servers, load balancers
• Knowledge of good knowledge of Linux OS commands
• Experience with scripting languages like Shell/Perl/python/TCL. Ability to write scripts for repetitive jobs to save time.
• Required experience with IP protocols (TCP, HTTP, Diameter). Should be able to inspect protocol packets.
• Expertise in using tools like tcpdump/wireshark
• Previous experience in executing change management processes- documentation requirements.

Ability to deploy hotfixes/patches/solutions in live environments

 

 

Thanks & Regards,
Diya Sharma

Technical Recruiter

IDC Technologies, Inc. | 1851 McCarthy Boulevard, Suite 116, Milpitas, CA , USA, 95035
408 418-5779 Ext: 1060 | Fax: 408-608-6088 | Email: diya@idctechnologies.com | Web: www.idctechnologies.com
Gtalk : 31diya

 

If I am not available, you can reach Rajat Nanda at 408-868-5132 or at rajat.nanda@idctechnologies.com

 

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